Refund & Cancellation Policy

1. Scope

This policy has two parts: refunds for custom web and app development projects (Section 2), and refunds for the Development Subscription plans — Starter, Pro, and Advanced (Section 3).

2. Custom Projects — Cancellation & Refund Period

You can cancel and request a refund as follows:

• Within 48 hours of deposit: 100% refund.
• 0–25% work completed: 75% refund.
• 26–50% completed: 50% refund.
• More than 50% completed: No refund.

To request a refund for a custom project, email contact@aasimshah.com with your invoice details. We will respond within 5 business days, and approved refunds are issued to the original payment method within 14 business days.

3. Development Subscription Plans — Cancellation & Refunds

• Every new subscription includes a 7-day free trial. Cancel anytime during the trial and you will not be charged.
• Once a paid billing period has started, that period is non-refundable.
• You can cancel anytime from your account's customer portal; this stops future renewals but does not refund the current period. You keep access until the end of the period you already paid for.
• Subscription payments are processed by Paddle.com Market Ltd as Merchant of Record. Refund requests for subscription charges are handled in line with Paddle's Buyer Terms. You can also reach us directly at contact@aasimshah.com for any billing question.

4. Dispute Resolution

If we cannot resolve your refund request amicably, disputes will be governed by the courts of Rawalpindi, Pakistan.